Customer Support Engineer
We're tired of hearing "people are our most valuable asset." At Beijer, we prove it! Come join Utah's company voted Top Workplace Culture in 2020! Let's see what we can do... together.
About Us
We are a people company. Our experienced, skilled and passionate people empower customers and partners to meet their challenges through best-in-class, user-friendly solutions. And we are a technology company. We help our customers and partners optimize processes through our software, hardware and services and through our support. Connecting people and technologies provide the means to accomplish goals and ambitions and gain a competitive edge in today's digitalized world.
The Opportunity
Your mission as our newest family member of an Customer Support Engineer Technician, is to provide an exemplary customer experience. Your product knowledge and people centric attitude will assist customers to be successful with Beijer Electronics, Inc.. You will work with the Engineer team, Customer Support, and Beijer Sweden's Applications team to ensure that our customers always receive best-in-class service to match our best-in-class products. You will provide technical product knowledge and insights for our customers to see the Beijer family of products function at their finest and in conjunction with customer existing platforms. This will be achieved both by webinar and hands on training.
The Successful Applicant
We already know you're awesome, and we want to encourage everyone to apply - reach for the stars! - here's what our very ideal candidate might already have in their back pocket:
- Customer service or technical support experience
- Associates’ Degree or pursuing a technical discipline
- High level language programming experience C++, C# or Java preferred
- Electronic hardware understanding and software development process experience.
- Familiarity with the following:
- Automation/PLC Programming, OPC, Profibus, and CAN
- Networking (Ethernet, UDP, WIFI, TCP/IP)
- Embedded software, WinCE OS
- Visual Studio
- Serial interface: EIA‑232, EIA‑422, EIA‑485, USB
- You obtained a four year degree, preferably in a technical discipline - kudos to you! We think that shows some real grit!
In addition, here are some of the "fluffy things" we find super important too:
- You enjoy learning - you look forward to and have the ability to learn new programming languages, technologies, and software.
- You are a team player - you understand the value of a helping hand especially within a lean company like Beijer.
- You're a "speaking partner" - you have excellent communication, presentation, and writing skills.
Some of the Benefits of Choosing Beijer
We recognize this is a two way street, we want you to like us as much as we like you! So we've come up with, and routinely add, perks to help keep everyone healthier, happier, all the -iers!
- We first and foremost value work/life balance. Almost all employees are able to work remotely on a flex schedule.
- All employees receive at least 12 company-paid holidays per year (it can be up to 16 depending on how the calendar falls!) and our Time Off Policy is one of the best in the industry - you get at least 17 days off per year to use at your discretion, four cash out opportunities each year, and a separate Volunteer Time Off bank!
- We offer all employees access to our award-winning Wellness Program in which employees are offered subsidies for participating in an active lifestyle. Our Wellness Team also creates fun social activities within and outside working hours regularly - cooking classes, golf, Paint Nite, and much more all paid for by Beijer and completely optional, but we'd love to have you join us!
- We offer full medical, dental, vision, life and disability, accident, and even pet insurance at very competitive rates.
- You are fully vested in our 401k plan from day #1 we also offer a company match.
- If you have student loan debt, we can help you pay off that debt faster through our newest benefit that allows Beijer to make payments to your student loan tax-free!
- You'd be choosing the company that was awarded Top Culture in the entire State of Utah in 2020. This was irrespective of size or industry. We don't treat employees like another number or another face, we are family, and we can't wait for you to join us!
We are an equal opportunity employer and value diversity at Beijer Electronics. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
We politely, but firmly, decline all calls from recruiters.
- Team
- Customer Support
- Locations
- Multiple locations
- Remote status
- Hybrid Remote
Salt Lake City - Beijer Americas Headquarters
Benefits & Perks
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Benefit Basics
We offer highly subsidized Medical, Dental, and Vision benefits to you and your family. 401K, Student Loan repayment with employer contributions, HSA with employer contributions, and FSA options are available too! Beijer offers many Employer-paid benefits such as Identity Theft Protection, EAP, and Life Insurance. Heck, we even offer pet insurance for your furry family members. -
Time Off
Employees are given 13 holidays and a minimum of 17 paid days off per year to use at their discretion.
Beijer is also proud to offer 24 hours of Volunteer Time Off each year. And, our managers understand the delicate balance between work and home. Therefore, "when life happens" we offer the flexibility to telecommute even if you have a traditional desk job.
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Just Some of Our Fun Stuff
Our SWAT, or Social Wellness & Activities Team, creates fun competitions and activities monthly. Meanwhile, you earn cool stuff along the way! You'll receive a $150 credit towards a fitness tracker of your choice when hired. We get together monthly for our Employee Recognition Luncheon and in October we bring in multiple vendors for our Health Fair.
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Connecting
Events such as our annual Lagoon Day, Holiday Party, and Golf Tournaments are held so that we can get together and connect outside of the workplace. These events are encouraged, but completely voluntary and paid for by Beijer.
Who We Are
Our company is built on the knowledge, experience and passion of our people.
At Beijer Electronics, we continually strive to create a work environment that is progressive, friendly and open to new ideas and processes. We believe in collaboration. We believe in education. We believe that a happy, healthy employee is essential to a happy and healthy company.
We understand the importance of loving where you work; and while professionalism is equally important, we work hard to create a culture that is fun, fresh, and upbeat. In fact, in 2020 we were named Top Workplace Culture in all of Utah!
We look forward to adding individuals to our team who will take pride in being an individual contributor. Here at Beijer, all voices are equal; we function best when everyone vocalizes their opinions and suggestions. So if you're a fun opinionated go-getter, connect with us! You'll be the first to know when we have a job opening!
Watch our Top Workplaces video here!
About Beijer Electronics, Inc.
Take a look around. People use technology in almost every aspect of our daily lives. And wherever there are processes to control and optimize, information to digitalize and visualize, there is a need for smart solutions. It's in this interaction between people and technology where Beijer Electronics is the bridge-builder.
Customer Support Engineer
We're tired of hearing "people are our most valuable asset." At Beijer, we prove it! Come join Utah's company voted Top Workplace Culture in 2020! Let's see what we can do... together.
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