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Application Support Specialist

At Beijer, "people are our most valuable asset" is more than a cliche. We live it, we believe it. We invest in our employees and love to see them grow. Join us, let's see what we can do together.
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Beijer Electronics is a multinational, cross-industry innovator that connects people and technologies to optimize processes for business-critical applications. 

As experts in user-friendly software, hardware and services for the Industrial Internet of Things, we empower you to meet your challenges through leading-edge solutions.

 

Responsibilities

  • Assist customers in troubleshooting and overcoming common issues via phone and email; such as verifying wiring and voltage, compatibility and communication parameters.
  • Develop and provide training to customers and sales teams
  • Understand how our products can fill our customer’s needs and help implement them
  • Continually grow knowledge base to stay ahead of emerging technologies
  • Administrate web forums and use them to create an energetic user community
  • Maintain detailed logs of interactions with customers in CRM system
  • Test and ensure high quality products are sent to the customer
  • Have general understanding of multiple Beijer products (HMI, SoftControllers, PLC, Remote I/O, etc)
  • Have general understanding of several software platforms (iX Developer, Codesys, Warp, etc.)
  • Have general understanding of legacy software (E-Designer, Information Designer, Qlarity)

 

Skills and Qualifications

  • Excellent Troubleshooter
  • Excellent Communicator (Verbal, Written, in-person)
  • Familiar with High Level Scripting (C#, Python, etc.) or willing to learn
  • Experience with any or all of the following would be preferred but not required:
    • Automation/PLC Programming, OPC, Profibus, and CAN
    • Codesys and SoftControl
    • Networking (Ethernet, UDP, WIFI, TCP/IP)
    • Embedded software, WinCE OS, WES 7
    • Visual Studio
    • Frequency Inverters
    • Serial interface: EIA‑232, EIA‑422, EIA‑485, USB
  • Understanding of basic industrial electrical (control wiring, analog signals, etc.)
  • Team Player and comfortable working with others
  • Basic understanding of Networking and core testing tools (Ping, Port Settings, IP Address Configuration)

 

Preferred Experience

  • Experience working in an industrial automation or programming role
  • Experience working in Customer Service
  • 2+ years’ experience with computers and networking
  • Windows troubleshooting and software configuration
  • Experience working with customers under deadline
  • Punctual and Detail oriented
  • Eager to learn and advance in their abilities
  • Excited about automation and control
  • Articulate, and able to calibrate discussion according to audience aptitude
  • Highly curious and seeking to understand the inner workings of problems
  • Extremely reliable (Always follows through and strives to meet commitments)
  • Very creative problem solver

 

Personal Characteristics

  • Punctual and Detail oriented
  • Eager to learn and advance in their abilities
  • Excited about automation and control
  • Articulate, and able to calibrate discussion according to audience aptitude
  • Highly curious and seeking to understand the inner workings of problems
  • Extremely reliable (Always follows through and strives to meet commitments)
  • Very creative problem solver
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Salt Lake City - Beijer Americas Headquarters

1865 2100 S
84119 Salt Lake City Directions 801-466-8770

Perks & Benefits

At Beijer Electronics, we realize our employees are our greatest asset and we offer perks & benefits that differentiate Beijer Electronics from many other employers.

  • Medical/Dental/Vision & 401k

    Great medical, dental and vision benefits with employer contribution to HSA when elected. Employees are eligible the first day of the month after hire!

    All employees who are at least 18 years old are eligible for our 401k benefit with a company match available immediately.

  • Flexible Schedules

    Many of our departments operate on a 9-9s schedule. That means you get every other Friday off!

    Also, our managers understand the delicate balance between work and home. Therefore, "when life happens" we offer the flexibility to telecommute even if you have a traditional desk job.

  • Wellness

    All employees are given $150 towards the fitness tracker watch of their choice when hired. Our Social Wellness and Activities Team (or SWAT) creates fun competitions and activities monthly utilizing the trackers - you earn cool stuff along the way!

    Every month Beijer employees get together for company luncheons and various after work voluntary company-paid activities that foster camaraderie and an enjoyable work environment.

  • Time Off

    Beijer Electronics’ employees are given nine holidays and a minimum of 15 paid days off per year.

    Beijer is proud to offer 24 hours of Volunteer Time Off each year also.

Workplace & Culture

2017_Beijer Whole Company & Dan-1288-Edit.jpg

Our company is built on the knowledge, experience and passion of our people.

 

At Beijer Electronics, we continually strive to create a work environment that is progressive, friendly and open to new ideas and processes. We believe in collaboration. We believe in education. We believe that a happy, healthy employee is essential to a happy and healthy company.


Experience & Outside the Box Thinking 

Because Beijer Electronics works with global industry leaders throughout the world, our customers rely on our expertise and innovation to be one step ahead of all the others.

We believe that developing and implementing leadership training to shape a change-oriented and forward-moving organization is important for both employee and company and we believe that this can be best achieved by dialogue and interaction.

 

We're Both Global & Local

Since 1981, Beijer Electronics Group has grown from being a localized technology enterprise in Sweden into a multinational group with operations in major markets worldwide. Our ambition is to be a flexible partner for our customers when they move into new markets, while providing the local support they need.

 

 

Already working at Beijer Electronics, Inc.?

Let’s recruit together and find your next colleague.

email
@beijerinc.com
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